surRIHL respects your privacy. This Privacy Policy explains how we collect, use, and protect your information
when you use surRIHL.com, the surRIHL Club, Venue Pro, and related services (collectively, the “Service”).
1. Information We Collect
Account Information
- Name and email address
- Account identifiers
- Subscription plan and status
Payment Information
Payments are processed by third-party providers (such as Stripe). surRIHL does not store your full payment details.
Usage Information
- Login activity
- Download interactions
- General usage analytics
2. How We Use Your Information
- Provide access to the Service
- Manage subscriptions and billing
- Secure digital content delivery
- Improve platform performance
- Communicate important service updates
We do not sell your personal data.
3. Cookies & Tracking
surRIHL uses cookies and similar technologies to maintain sessions, authenticate users, and understand usage patterns.
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
4. Third-Party Services
surRIHL relies on trusted third-party services to operate:
- Memberstack for authentication and membership management
- Stripe for payment processing
- Vimeo for media previews
- Analytics and infrastructure providers
These providers process data under their own privacy policies.
5. Data Retention
We retain personal data only as long as necessary to provide the Service, meet legal obligations,
resolve disputes, and enforce agreements.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
Requests may be sent to papadul@surrihl.com.
7. Data Security
We take reasonable technical and organizational measures to protect your information.
However, no system is completely secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service
after updates means you accept the revised policy.
9. Contact
For privacy-related questions, contact:
papadul@surrihl.com