Legal

Privacy Policy

Effective Date: January 24, 2026
Last Updated: January 24, 2026

← Return to Portal

surRIHL respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use surRIHL.com, the surRIHL Club, Venue Pro, and related services (collectively, the “Service”).

1. Information We Collect

Account Information

  • Name and email address
  • Account identifiers
  • Subscription plan and status

Payment Information

Payments are processed by third-party providers (such as Stripe). surRIHL does not store your full payment details.

Usage Information

  • Login activity
  • Download interactions
  • General usage analytics

2. How We Use Your Information

  • Provide access to the Service
  • Manage subscriptions and billing
  • Secure digital content delivery
  • Improve platform performance
  • Communicate important service updates

We do not sell your personal data.

3. Cookies & Tracking

surRIHL uses cookies and similar technologies to maintain sessions, authenticate users, and understand usage patterns.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

4. Third-Party Services

surRIHL relies on trusted third-party services to operate:

  • Memberstack for authentication and membership management
  • Stripe for payment processing
  • Vimeo for media previews
  • Analytics and infrastructure providers

These providers process data under their own privacy policies.

5. Data Retention

We retain personal data only as long as necessary to provide the Service, meet legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent where applicable

Requests may be sent to papadul@surrihl.com.

7. Data Security

We take reasonable technical and organizational measures to protect your information. However, no system is completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after updates means you accept the revised policy.

9. Contact

For privacy-related questions, contact: papadul@surrihl.com

← Return to Portal

Related: Terms · License · Refunds · Support · DMCA

surRIHL logo

Premium monthly visual systems for clubs, venues, and immersive environments.

Legal

Terms License Privacy Refunds DMCA Cookie Settings

Support

Support Portal Account Change plan Contact

© surRIHL. All rights reserved.

Questions: papadul@surrihl.com